FAQ

In the era of vigorous industrial development, the reed, as a core component in the field of textile machinery, shines with a unique light.
Our reeds are hammered and forged from refined steel for unmatched toughness, which is a solid foundation and a starting point for excellence.
  • Q How do you ensure that the quality of your production materials is stable and reliable?

    A
    We have established a set of strict and perfect quality management system, starting from the raw material procurement process control, only with qualified and reputable suppliers, each batch of raw materials are strictly tested. In the production process, each process is equipped with professional quality inspection personnel, operating in accordance with high standards of production process specifications, and timely retroactive rectification once quality problems are found. The finished product will also go through several rounds of comprehensive testing before the production line, and only the products that are fully qualified in each index will flow to the market, so as to fully guarantee the quality and stability of the production means.
  • Q What after-sales safeguards do you have in place if quality defects are found in the purchased production materials?

    A If you find that there are quality defects in the purchased production materials, please contact our after-sales team as soon as possible, you can call customer service, send an email or submit feedback on our official after-sales platform. We will respond quickly, arrange professional personnel to verify the situation, if it is really a product quality problem, we will provide replacement, replenishment or refund and other corresponding solutions according to the specific situation, and will in-depth analysis of the causes of quality problems, timely improvement, to avoid similar problems occur again, and try to minimize the impact on your production and operation.
  • Q The price of your means of production seems to be on the high side compared with other products in the same industry. What are the advantages?

    A Although our prices may seem a little higher, they are actually worth it. First of all, our production materials have higher quality assurance, strong durability and excellent performance, which can effectively reduce your loss in the use process and the cost of downtime caused by quality problems. Secondly, we provide customers with perfect supporting services, such as free technical advice, use training, etc., to help you better use the means of production to maximize benefits. Moreover, in the long run, we will give reasonable price concessions and cost control programs according to your purchase volume and cooperation, which will bring higher cost performance for your production and operation.
  • Q Do prices change often? What are the factors that affect the price change?

    A The prices of our means of production usually remain relatively stable, but may change under certain circumstances. For example, when the market price of raw materials fluctuates greatly, because the cost of raw materials accounts for a large proportion of our total cost, in order to maintain normal production and operation and product quality, the price may be adjusted accordingly. In addition, if there are major technological innovations in the industry that lead to significant changes in production efficiency and costs, or when relevant national policy adjustments affect the costs of production, transportation and other links, the price will be appropriately optimized. However, we will notify customers of any price changes in advance and ensure that adjustments are made within reasonable and compliant limits.

Telephone

+86-151-9084-3915
​Copyright © 2024 Haian Zhenshi Textile Co., Ltd. All Rights Reserved.

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